Customer Story – Chicago Architectural Contractors

Michael is the owner of Chicago Architectural Contractors, a concrete renovation company he started over 20 years ago. The organization has 17 employees trained to have the same high level of expertise to deliver consistency to their customers.

With them, you get the best service, regardless of which team members performs the job. Some of their services include: Polished concrete and maintenance, stained and decorative concrete, stamped concrete, self-levelling overlays, epoxy flooring and terrazzo restoration.

The business cares about the health and safety of their customers and their team members. Besides following the OSHA guidelines, their main objective at this time is to safely move their equipment to their work area. Giving so much importance to health and safety measures explains why Michael decided to purchase the Domino Automatic.

Before purchasing Zonzini’s stair climber, they “would use refrigerator dollies and approximately 4–5 employees to move [their] heavy equipment up and down the stairs.” There is no doubt that it was compromising Michael’s workforce safety.

His team and himself were often moving a heavy concrete floor grinder that can weigh over 800 pounds. Worried to see his employees compromising their safety, he decided to periodically rent an appliance dolly to climb stairs. This basic dolly facilitated the transportation of their equipment on stairs, but there was still a risk for their safety.

This solution did not reduce the manual labour needed for transporting their bulky concrete grinder. Michael then concluded that enough is enough and he needed to find a better alternative.

Results:

With the Domino Automatic, he is now able to contract projects he would normally pass up since he could not move his heavy equipment on the job site. He also observed an increase in productivity, reduced manpower needed for the job, better time management and an increase in safety for his employees.

I asked him if he could quantify the results of using the Domino Automatic and he said: “I could save tens of thousands of dollars.” He was also able to save about 100 hours on his total operations since acquiring the Stair Crawler. He also mentioned that he uses to hire 3 times the manpower to set up and break down a job. With all those results, he can now offer his services with a price below competition.